The Blossoming Parent respects your right to privacy and is committed to safeguarding the privacy of our customers and Website visitors. We comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) (Privacy Act).
This policy sets out how we collect and treat your personal information.
What is personal information?
Personal information is information or an opinion that identifies an individual. Examples of personal information we collect includes names, addresses, email addresses, phone and facsimile numbers.
When we collect personal information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
We will not collect any sensitive information from you through our Website.
What personal information do we collect?
We will, from time to time, receive and store personal information you enter onto our Website, provided to us directly or given to us in other forms.
You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your order.
Additionally, we may also collect other personal information you provide while interacting with us (such as via email, through the Podia platform and when using community features).
How do we collect your personal information?
We collect and hold personal information from you in a variety of ways including when you interact with us electronically or in person and when you access our Website, community forums, live Q&A sessions, and direct communications. We only collect personal information that you provide to us directly.
We may collect and hold additional information at other times so that we can provide our goods or services to you, improve and personalise our goods or services and operate our business effectively, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your email preferences, respond to surveys and/or promotions, or communicate with us.
How do we use your personal information?
We may use personal information collected from you to provide course access, send course materials and updates, facilitate community participation, conduct live Q&A sessions, and improve our course offerings. We may also use your information for customer service purposes and to notify you of new courses or related services. We may use your personal information to improve our services and better understand your needs.
We may also use your personal information to contact you about our products and services, including for marketing purposes. You can opt out of receiving marketing material at any time.
How do we disclose your personal information?
We do not and will not sell or deal in personal information or any customer information.
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors, course assistants, technical support providers, payment processors, and the Podia platform as necessary to deliver our services. We will only do this to the extent it is reasonably necessary to provide our services to you.
We may from time to time need to disclose personal information to comply with our legal obligations.
We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of The Blossoming Parent, https://www.theblossomingparent.com/, our customers or third parties.
Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia. By using the Website, you acknowledge that overseas recipients may not be subject to the Australian Privacy Principles, and you consent to such disclosures as described in this policy (APP 8), except where we are required to ensure comparable protections.
If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer (to the extent we are legally able to) our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
By providing us with personal information, you consent to the terms of this privacy policy and the types of disclosure covered by this Privacy Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Privacy Policy regarding handling your personal information.
How do we secure your personal information?
We are committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to or receive from us.
How can you access your personal information?
You may request details of personal information that we hold about you by emailing us at t.blossoming.parent@gmail.com.
We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
Cookies and Pixels
A cookie is a small file placed in your web browser that collects information about your web browsing history. Use of cookies allows a website to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any Personal Data (for example: name, address, email address or telephone number). Most web browsers automatically accept cookies, but you can choose to reject cookies by changing your browser settings. This may, however, prevent you from taking full advantage of our Website.
Our Website uses cookies to analyse website traffic, provide social media sharing and liking functionality and help us provide a better website visitor experience. In addition, cookies and pixels may be used to serve relevant ads to website visitors through third party services such as Google Adwords and Facebook Adverts. These ads may appear on this Website or other websites you visit.
Retention and deletion
We keep personal information only as long as needed for course delivery, community operations, legal compliance and dispute resolution. You may request deletion by emailing t.blossoming.parent@gmail.com. We will promptly action your request where permitted by law.
Changes to our Privacy Policy
Please be aware that we may make changes to our Privacy Policy in the future. Please check back from time to time to review our Privacy Policy.
What rights do you have in relation to your personal information?
You have the right to access your personal information and require us to correct any of your personal information. If you wish to access or correct any personal information we hold about you, please contact us at t.blossoming.parent@gmail.com.
Additional Rights for Individuals in the European Union (EU) and European Economic Area (EEA)
If you live in the European Union (“EU”) or the European Economic Area (“EEA”), the following additional disclosures apply to you in accordance with the EU General Data Protection Regulation (EU) 2016/679 (“GDPR”). These provisions supplement, and to the extent of any inconsistency supersede, the remainder of this Privacy Policy.
1. Data Controller
For the purposes of the GDPR, we act as the “data controller,” meaning we determine the purposes and means by which your personal data is collected, used, and disclosed.
2. Lawful Bases for Processing
We will only process your personal data where a lawful basis applies under Article 6 of the GDPR. Depending on your relationship with us, we may rely on:
Consent (for example, for marketing communications, analytics, and non-essential cookies);
Performance of a Contract (to provide products or services you request);
Compliance with a Legal Obligation;
Legitimate Interests (where our interests are not overridden by your rights and freedoms, such as ensuring network security or improving our services); or
Vital Interests (rare cases involving urgent safety concerns).
3. International Data Transfers
Your personal data may be transferred to, stored in, or otherwise accessed from countries outside the EU/EEA, including Australia and the United States. When we transfer personal data internationally, we implement appropriate safeguards such as the European Commission’s Standard Contractual Clauses or other lawful mechanisms recognised under the GDPR to ensure an equivalent level of data protection.
4. Your Rights Under the GDPR
If you are located in the EU/EEA, you have the following rights in relation to your personal data, subject to certain exemptions and limitations:
Right of Access to the data we hold about you;
Right to Rectification of inaccurate or incomplete data;
Right to Erasure (“right to be forgotten”);
Right to Restrict Processing;
Right to Data Portability;
Right to Object to processing based on our legitimate interests, including profiling for direct marketing;
Right to Withdraw Consent at any time (this does not affect processing carried out before you withdrew consent);
Right to Lodge a Complaint with your local supervisory authority.
To exercise any of these rights, please contact us using the details provided at the end of this Privacy Policy. We will respond in accordance with GDPR requirements.
5. Automated Decision-Making
We do not engage in automated decision-making or profiling that produces legal or similarly significant effects on individuals within the meaning of Article 22 of the GDPR. If this changes, we will update this Privacy Policy accordingly.
How can I make a complaint?
If you wish to make a complaint, please submit details of your complaint to t.blossoming.parent@gmail.com.
We will investigate and respond within 48 hours after receiving written notice of your complaint.
If you are still not satisfied, you can contact the Office of the Australian Information Commissioner, whose contact details are:
Office of the Australian Information Commissioner
GPO Box 5218 Sydney NSW 2001
Telephone: 1300 363 992
Email: enquiries@oaic.gov.au
Website: www.oaic.gov.au